Site Care
The monthly upkeep of a website TKM Studio built and hosts: hosting, a daily check, domain and DNS, Google Workspace users, measurement tools, forms and small text changes, handled by the studio that built the site.
120 EUR / MONTH + VAT, HOSTING INCLUDED, NO MINIMUM TERM
What is Site Care?
Site Care is the base monthly plan for businesses whose website TKM Studio built and hosts. It covers hosting and SSL, a daily automated check with the intervention it calls for, and the routine requests that keep a business online: domain renewals, DNS records, Google Workspace users, passwords and access recovery, measurement and consent tools, forms and small text corrections.
It applies only to websites TKM Studio hosts. For clients whose site TKM Studio hosts, Site Care is included in Monthly Visibility.
What is included?
Everything below, every month, at one price. Prices are net of VAT.
Hosting and SSL
Your website hosted, with its SSL certificate.
Daily automated check
An automated check runs every day, and we step in when it shows something needs it.
Domain and DNS
Domain renewal dates tracked and DNS records maintained, email verification records included.
Google Workspace users
User changes, password resets and access recovery.
Measurement, consent and forms
Search Console, GA4, cookie consent and your forms kept working.
Small text corrections
Phone number, address, opening hours and short texts.
Legal pages
Your legal pages updated when your company details change. Legal approval of the text stays with you.
120 EUR / MONTH + VAT
Or 1,200 EUR + VAT a year, paid in advance. Hosting included.
How do requests work?
Up to three requests a month, each up to 30 minutes of work. Unused requests do not carry into the next month.
First response within two working days. If you cannot get into your email or your account, we aim for the next working day. These are first response times, not resolution times.
A request outside the plan gets a written price first. Nothing starts without your written approval.
What is not included?
- New pages
- Design changes
- Copywriting
- Translation
- AI visibility measurement and reporting: that is Monthly Visibility
- Map and directory profiles
- Computer and phone setup
- Office network
- Google Workspace licence fees: the provider bills you directly
Who owns the accounts?
Your domain, email and measurement accounts are opened in your name. TKM Studio accesses them with administrator rights only to do the work.
At handover you receive an access and ownership document. Passwords are not stored at TKM Studio.
Is this for you?
Yes, if
- TKM Studio built your website and hosts it.
- you want the small requests that keep your site, domain and email running handled in one place.
- you want to pay month to month, with no minimum term.
No, if
- your website is hosted elsewhere: Site Care applies only to sites TKM Studio hosts.
- you need new pages, design changes, copywriting or translation: those are priced in writing first.
- you want your AI visibility measured: see Monthly Visibility.
COMMON QUESTIONS
Is there a minimum term?
No. Site Care runs month to month with no minimum term and stops with 30 days’ notice.
What happens to my website if I stop?
It stays online.
Is there an annual option?
Yes. 1,200 EUR + VAT a year, paid in advance.
Is Site Care included in Monthly Visibility?
Yes, for clients whose site TKM Studio hosts. See Monthly Visibility.
What if I need something outside the plan?
You get a written price first. Nothing starts without your written approval.
Who owns the domain, email and measurement accounts?
You do. They are opened in your name, TKM Studio accesses them with administrator rights only to do the work, and at handover you receive an access and ownership document. Passwords are not stored at TKM Studio.
Want your site looked after every month?
120 EUR / MONTH + VAT, OR 1,200 EUR / YEAR + VAT PAID IN ADVANCE
Month to month, no minimum term, 30 days’ notice. Hosting included. Only for websites TKM Studio hosts.
HOW SITE CARE IS COUNTED
- Up to three requests a month, each up to 30 minutes of work.
- Unused requests do not carry into the next month.
- Response times are first response times, not resolution times.
- Requests outside the plan are priced in writing first.
- Google Workspace licence fees are billed to you directly by the provider.
- Prices are net of VAT.